Privacy Policy

Effective Date: April 12, 2025

This Privacy Policy explains how dontab.com (“dontab,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you use our website, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

We encourage you to read this policy carefully and check it periodically for updates. Any changes will be posted on this page and effective immediately upon posting.

1. Scope and Consent

This Privacy Policy applies to all users of dontab.com and our Services, regardless of how you access them (e.g., via desktop, mobile devices, or apps). By using our Services, you explicitly consent to the collection, use, storage, disclosure, and retention of your personal information as outlined in this Privacy Policy and our Terms of Use.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or a prominent notice on our website.

2. Information We Collect

We collect various types of information to provide and improve our Services. You can browse parts of our website without providing personal information, but certain features require registration or data submission. Below are the categories of information we collect:

a. Information You Provide Directly

• Account Information: When you register for an account, post ads, or use our Services, we collect personal details such as your name, email address, phone number, and any other information you provide (e.g., during form submissions, surveys, or customer support inquiries).
• Ad Listings: Information you include in classified ads, such as descriptions, contact details, or business addresses.
• Correspondence: Communications you send through our platform, including messages to buyers, sellers, or job seekers.
• Career Applications: Resumes or other details submitted via our careers page.
• Location Data: If enabled on your device, we may collect your device’s location or unique identifier to enhance your experience (e.g., showing nearby listings).

b. Information Collected Automatically

When you interact with our Services, we collect certain data automatically, including:

• Device and Usage Data: Device ID, device type, IP address, browser type, operating system, referring URL, page views, time spent on our website, and ad interaction statistics.
• Geolocation Information: Approximate location based on your IP address or precise location if you enable location services.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to personalize your experience, analyze usage, and measure ad performance. See Section 7 for details.

c. Information from Third Parties

We may receive additional information about you from external sources, such as:

• Public Databases: Demographic or contact data from public authorities, where permitted by law.
• Third-Party Services: Data from social media platforms or partners if you link your account or log in via third-party credentials.
• Analytics Providers: Insights about your navigation patterns or interests to improve our Services.

3. How We Use Your Information

We use your information to operate, enhance, and personalize our Services. Specific purposes include:

• Providing access to our platform, including account management, ad posting, and customer support.
• Personalizing your experience with tailored content, recommendations, and ads.
• Communicating with you via email, SMS, push notifications, or phone about your account, listings, or promotional offers.
• Measuring and improving our Services, website performance, and ad effectiveness.
• Preventing, detecting, and investigating fraud, security breaches, or illegal activities, and enforcing our Terms of Use.
• Complying with legal obligations, such as responding to court orders or regulatory requests.
• Processing job applications submitted through our careers page.

4. Sharing Your Information

We may share your information in the following circumstances, always in compliance with applicable UAE laws and this Privacy Policy:

a. With Service Providers

We share data with trusted third-party providers who assist us in delivering Services, such as:

• Payment processors for secure transactions.
• Marketing agencies for promotional campaigns.
• Technical support teams for website maintenance.
• Mapping services (e.g., Google Maps) to display ad locations, which may involve transferring your listing address to Google (refer to Google’s Privacy Policy for details).

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

b. With Third Parties

We may disclose your information to:

• Legal Authorities: To comply with UAE laws, court orders, or requests from regulatory bodies (e.g., police, tax authorities).
• Intellectual Property Owners: If an ad is reported to violate intellectual property rights.
• Fraud Prevention Entities: To detect or prevent criminal activities, such as fraud or deceit.
• Other Parties: If necessary to protect the rights, safety, or property of dontab, our users, or others.

c. Publicly Shared Information

Information you post in ads or share publicly on dontab.com (e.g., contact details in listings) is visible to other users. We recommend exercising caution when sharing personal details, as dontab is not responsible for how others use this information.

d. Social Media Integration

If you use social media credentials to log in or share content, we may access limited data from those platforms based on your settings and consent. We do not control third-party platforms’ privacy practices.

5. Marketing and Advertising

a. Marketing Communications

We may use your information to send you newsletters, offers, or updates about dontab’s Services. You can opt out at any time by:

• Updating your preferences in your dontab account.
• Clicking “unsubscribe” in our emails.
• Contacting us via our Contact Us page.

b. Personalized Ads

We may use your data to display targeted ads on our platform or third-party sites. To opt out of personalized ads:

• Adjust your browser or device settings to block tracking.
• Follow opt-out instructions in the ad itself.
  Note: Opting out does not stop all ads, only personalized ones.

6. Cookies and Tracking Technologies

Cookies and similar technologies help us enhance your experience, ensure security, and analyze usage. They may:

• Remember your login details for convenience.
• Track your preferences to personalize content.
• Collect analytics to improve our Services.

You can manage cookies through your browser settings, but disabling them may limit some features. For more details, refer to our Cookie Policy (linked on our website).

7. Your Rights and Choices

You have control over your personal information. You can:

• Access and Update: Log in to your dontab account to view or edit your details.
• Delete Ads: Some listings cannot be edited or deleted once posted; contact us for assistance.
• Close Your Account: Submit a request via our Contact Us page with the subject “Close My Account.” We will process it within a reasonable timeframe, subject to legal retention requirements.
• Correct or Remove Data: If your information is inaccurate, incomplete, or no longer relevant, request changes via our Contact Us page.
• Object to Processing: You may object to certain uses of your data (e.g., marketing) where permitted by UAE law.

To exercise these rights, contact us at [insert contact email or form link].

8. Data Protection and Retention

a. Security Measures

We use industry-standard safeguards to protect your information, including:

• Firewalls and encryption for data transmission and storage.
• Restricted access to our servers and databases.
• Regular security audits to identify and address risks.

Despite these measures, no system is completely secure. If you suspect account misuse, contact us immediately via our Contact Us page.

b. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by UAE law. When data is no longer needed, we securely delete or anonymize it.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or applications (e.g., payment gateways, social media). We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

10. Additional Information

a. Responsible Use

• No Unauthorized Contact: Do not add other users to mailing lists without their explicit consent, even after a transaction.
• Report Abuse: Notify us immediately via our Contact Us page if you encounter spam, spoofing, or other misuse of our platform.
• Secure Browsing: Always log out after using our Services on shared or public devices and clear cookies/history to protect your account.

b. Message Scanning

For security, we may scan user communications (e.g., messages between buyers and sellers) for spam, viruses, phishing, or prohibited content. These messages are not permanently stored.

c. Compliance with UAE Laws

We operate in accordance with UAE data protection regulations, including Federal Decree-Law No. 45/2021 on the Protection of Personal Data and any updates as of April 2025.

11. Changes to This Privacy Policy

We may revise this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page, and we may notify you via email or a website notice for significant changes. Continued use of our Services after changes constitutes acceptance of the updated policy.