Customer Service
Overview
- Category: Customer Service / Call Centre , Jobs
- Job Type: Full-time
- Experience: 1 – 2 years
- Gender: Any
- Preferred Nationality: Any
- Career Level: Entry Level
- Educational Qualification Level: High School Education
Description
Are you a people person with a passion for helping others? We’re looking for a Customer Service Representative to join our growing team! You’ll be the first point of contact for our customers, helping resolve inquiries, providing product support, and ensuring a smooth and positive experience.
🛠 Key Responsibilities:
Respond to customer inquiries via phone, email, and live chat
Provide accurate information about products, services, and company policies
Handle returns, exchanges, and order issues in a timely manner
Record customer interactions and feedback for continuous improvement
Work with internal teams to resolve complex customer issues
Uphold a friendly, empathetic, and professional tone at all times
✅ What We’re Looking For:
Excellent communication and interpersonal skills
Problem-solving mindset with attention to detail
Comfortable using customer support tools (CRM, chat, ticketing systems)
Ability to multitask and stay organized in a fast-paced environment
Previous customer service experience is a plus
High school diploma or equivalent required; college degree preferred
🎁 What We Offer:
Competitive pay
Flexible working hours
Health/dental/vision insurance
Paid time off and holidays
Opportunities for growth and advancement
Friendly and supportive team culture