Customer Service

NEW

Overview

  • Job Type: Full-time
  • Experience: 1 – 2 years
  • Gender: Any
  • Preferred Nationality: Any
  • Career Level: Entry Level
  • Educational Qualification Level: High School Education

Description

Are you a people person with a passion for helping others? We’re looking for a Customer Service Representative to join our growing team! You’ll be the first point of contact for our customers, helping resolve inquiries, providing product support, and ensuring a smooth and positive experience.

🛠 Key Responsibilities:
Respond to customer inquiries via phone, email, and live chat

Provide accurate information about products, services, and company policies

Handle returns, exchanges, and order issues in a timely manner

Record customer interactions and feedback for continuous improvement

Work with internal teams to resolve complex customer issues

Uphold a friendly, empathetic, and professional tone at all times

✅ What We’re Looking For:
Excellent communication and interpersonal skills

Problem-solving mindset with attention to detail

Comfortable using customer support tools (CRM, chat, ticketing systems)

Ability to multitask and stay organized in a fast-paced environment

Previous customer service experience is a plus

High school diploma or equivalent required; college degree preferred

🎁 What We Offer:
Competitive pay

Flexible working hours

Health/dental/vision insurance

Paid time off and holidays

Opportunities for growth and advancement

Friendly and supportive team culture